MATTERFACTURE (the "Company", "We", "Us", or "Our") is committed to protecting the privacy and security of our clients’ information. This Privacy Policy outlines our practices concerning the collection, use, and sharing of personal data through our website: www.matterfacture.com (the "Site").

Global Compliance with Regional Specificity

Our operations are global, and we adhere to stringent data protection laws across all jurisdictions where we operate, ensuring compliance with the following notable regulations:

• The General Data Protection Regulation (GDPR) in the European Union, which sets forth guidelines on data protection and privacy for all individuals within the European Union and the European Economic Area. The California Consumer Privacy Act (CCPA), providing California residents with specific rights regarding their personal information. Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), governing how private sector organizations collect, use, and disclose personal information in the course of commercial business. U.S. Federal and State Regulations, which include a variety of laws that guide us in protecting and managing data responsibly across different sectors within the United States, such as the New York SHIELD Act.
• We commit to meeting or exceeding all regional legal and ethical standards for data protection, ensuring the security and privacy of your information regardless of your location.

Collection of Your Information

The information we collect depends on how you interact with our Site and services:

Personal Data

Personal Data is information that identifies you as an individual. It includes your name, email address, company details, and may include usage data when you utilize our AI Automation tools and services.

Usage Data

We may collect data on how our services are accessed and used ("Usage Data"). This Usage Data may include information such as your computer's IP address, browser type, browser version, the pages of our Site that you visit, and other diagnostic data.

AI Data

In providing AI automation services, we may process data on your behalf, which could include personal data from your customers or users. This data will be treated in accordance with this privacy policy and our client agreements.

Use of Your Information

Our primary purpose in collecting information is to provide you with safe, smooth, efficient, and customized experiences. We use personal data to:

• Operate and maintain our services;
• Understand and analyze how you use our services;
• Develop new products, services, and features;
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes;
• Send you emails.

International Transfer

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Disclosure of Your Information

We may disclose personal information that we collect, or you provide:

• To fulfill the purpose for which you provide it;
• For any other purpose disclosed by us when you provide the information;
• With your consent in any other cases;
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

Security of Your Information

We maintain commercially reasonable safeguards designed to secure the personal information we collect. However, no security system is impenetrable, and we cannot guarantee the security of our systems.

Policy for Children

We do not knowingly collect personal information from anyone under the age of 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]